Visiting the showroom and what we are doing to adhere to guidelines during the Covid-19 Pandemic

The UK government have stated that non essential shops like ours can reopen our doors to the public from Monday 15th June 2020.Yippee!

Although we are glad to be opening our doors again it will now have to be with some restrictions in place to start with, so we will be open on an appointment basis only . On arrival you will receive a warm welcome and will be carefully guided through other current procedures to help keep us all efficient and safe.

If you or any of your attendees feel unwell or are displaying symptoms, we politely ask you to reschedule your appointment for in a few weeks time.

The layout of our shop is a long narrow shop  so we will have to  limit the amount of people to visit at any time to 4 people at any one time(no children at the moment please).But we are 1500 sq ft inside so plenty of room to keep some distance. The shop will remain closed during your visit to prevent any other customers from walking in without an appointment.

We will insist that you and team members  use hand santizer available in  store for your use. Team members will be equipped with gloves , face masks and face shields  during your visit (face shields will only be used for measuring purposes as social distancing  will be difficult). We may have  some limited  face masks for your use (but cannot be guaranteed). Our toilets and hand washing facilities will be closed during your visit for the moment (Sorry) but I am sure you will understand why. We will be following guidelines on cleaning  and this will be done in between each appointment .To help us with this important process, please refrain from touching or handling stock and general areas as much as possible.

We normally provide shirts for customers to try on but at this time we suggest that customers bring their own clean shirt if they require one to try on with any of our suits.All tried on suits will be placed on a rail and cleaned with an industrial steamer that we have in store to prevent  cross contamination. We will try to allow 72 hours before putting these items back into stock.

(New customers) If you would like us to dress a mannequin with your ideas instead of trying on, this is also an option and is very effective in visualising your perfect outfit.

(Existing wedding orders) We are able to measure anything up to 2 week before your wedding date for hire outfits, this is an option for adults or boys.

Some of our customers have orders with us  that they wish to collect , we will need to arrange a time for collection. We prefer that any outstanding payments if possible to be paid for by card over the phone or bank transfer prior to collect. On arrival please knock on the door and we will open the door  and stand  away from the door , your items will be on a rail by the door for you to collect , if you would like a team member to take the items to your vehicle let us know , exit the shop and we will take the items to your vehicle for you.

With most wedding postponing to next year at the moment we have taken the decision to not alter any items brought until closer to your new wedding date. A lot can change in a year! We advise getting back in touch with us 4-6 before your wedding to arrange for any alterations.

If you would like to book an appointment to view our collections please  contact us by phone , email or social media.

Stay safe.

 

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